Frequently Asked Questions

What time is the car park open?
The Secure Parking Car Park is open 24 hours a day.  For further information please contact Secure Parking on p: 3210 1498.

How do we access the car park after hours?
When the centre is closed, customers can access the car park via the lift off Edward Street.

Does QueensPlaza have disabled facilities?
QueensPlaza has lifts to access all levels of the centre, along with disabled toilets on both Level 1 and Lower Ground.

Where is the parent’s room?
The parent’s room is located on Lower Ground under the escalators that are in between kikki.K and PO Box.

Where are the toilets located?
There are centre toilets located on Lower Ground and Level 1.  On Level 1 they are located next to the lifts, behind Jigsaw.  On Lower Ground the female toilets are located under the escalators that are in between kikki.K and PO Box, and the male toilets are located next to The Crepe Café in the Food Court.

What food retailers are located within the Food Court?
There are a variety of food retailers to select from within the Food Court – from Asian to fresh salads; it is all covered off here.  The QueensPlaza Food Court is home to Michel’s Patisserie, Boost Juice, Golden Li, Oporto, Ali Baba, Sumo Salad, Bucking Bull, Healthy Habits, Suncrane, Prego Pizza and Pasta, The Crepe Café, Australian Homemade Ice Cream and Brumby’s Go.  

Where is Coles Express located?
Coles Express is on the Lower Ground Level down near the Food Court.  It is surrounded by Delahunty’s Chemist, Chi Link, Stefan, Footgear and Australian Geographic.   For trading hours of the Coles Express, please see the centre trading hours information.

If you have any other questions that are not answered here please click here to visit our Contact us page.